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	» CONDITIONS OF SALE » METHODS OF PAYMENT » DELIVERY METHOD « RIGHT OF TERMINATION » DEFAULT OF COMPLIANCE
RIGHT OF TERMINATION
1. In conformity with sec. 64 of L. D. no. 206/2005, if the Customer is a consumer (that is a natural person who purchases the goods for reasons unrelated to the business or professional activity which he/she carries on, or does not make the purchase indicating a VAT registration number on the order form), he/she has the right to terminate the agreement for any reason, without needing to provide an explanation, and without a penalty, without prejudice to what is indicated below.

2. To exercise the right of termination, the Customer must notify A-Venture to this regard, within ten working days from the date of receipt of the goods. Such notification must be sent, using the appropriate termination form downloadable from the website www.brionvega.tv, by registered letter with acknowledgement of receipt, addressed to:
A-Venture S.r.l.
Viale Ledra 108
33100 Udine
by fax at +39 0434 1750010, or by e-mail at shop@brionvega.tv, always within the abovementioned term of ten working days. In the latter case, the termination must be confirmed by the Customer by sending the termination form by registered letter with acknowledgement of receipt, strictly with 48 hours following sending the fax or e-mail notification. Once the termination form has arrived by registered letter with acknowledgement of receipt, A-Venture shall take steps to notify to the Customer - by e-mail - the address to which to ship the goods to be returned, and the regress authorization number, to be indicated on the return form, which must be attached to the goods. The Customer must send the goods carefully packaged in their original package, avoiding damaging them with adhesive labels or otherwise, complete with everything which was originally contained in the package, to the address notified. The forwarding charges for returning the goods are charged to the Customer. In the event of exercising the right of termination, however, the initial charges for forwarding to the Customer, quantified at a flat rate of 100.00 Euros, shall also be charged to the latter. Shipping by the Customer must take place by Courier within ten working days of notification to the Customer, by e-mail, of the address to which to ship the goods, and of the regress authorization number. Shipping, up to issuing of a certificate of receipt by A-Venture, is the responsibility and at the risk of the Customer. On receiving the returned goods, A-Venture shall provide for checking their intactness, and reimbursing to the Customer the cost of the goods purchased, deducting a sum relative to the initial shipping included in the sale price, quantified at a flat rate of 100.00 Euros.  Reimbursement shall occur by bank transfer, to the current account indicated by the Customer on the termination form within the term of thirty days of receipt by A-Venture of the registered termination letter, if the goods have been shipped by the Customer within ten working days following notification to the Customer, by e-mail, of the address to which to ship and of the regress authorization number, and if the goods arrived intact at the address indicated by A-Venture. 

3. The right of termination may be exercised only in relation to the goods purchased in their entirety; it is not possible to exercise termination in relation to just a part of the goods purchased (e.g. accessories, attached software, etc...). Right of termination may not be exercised in relation to audiovisual goods or sealed computer software (including that attached to hardware), once opened, nor in relation to the provision of custom-made or clearly personalized goods, or goods which, by their very nature may not be reshipped, or which may rapidly deteriorate or perish. The goods purchased must be returned intact in their original package, complete in all their parts (including packaging and any documentation and accessory equipment: manuals, cables, etc...). Attaching labels or adhesive tape directly to the goods' original package should be avoided. In the event of damage to the goods during transport, A-Venture shall notify the Customer of what has occurred (within five working days of receipt of the goods at its warehouse), to allow the Customer to duly file a report in relation to the Courier chosen by him/her, and to obtain reimbursement of the value of the goods (if insured by the Customer). A-Venture is not responsible for damage, theft or loss of goods returned with non insured shipments by and at the expense of the Customer. 

4. In the event of the returned goods not being basically intact, the right of termination lapses, as, by way of example, in the case of: i) lack of the original external packaging and/or internal packaging; ii) absence of integral parts of the goods (accessories, cables, manuals, parts, ...); iii) damage to the goods due to causes other than transport; iv) abnormal state of repair. In the event of the Customer's lapse in relation to the right of termination, A-Venture shall provide for returning the purchased goods to the Customer, charging the forwarding charges to the same.
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