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» HISTORY
» HISTORICAL PRODUCTS
» ALPHA
» ALGOL
» DONEY
» 2008
» 2007
» CONDITIONS OF SALE
» METHODS OF PAYMENT
» DELIVERY METHOD
» RIGHT OF TERMINATION
« DEFAULT OF COMPLIANCE
DEFAULT OF COMPLIANCE
A-Venture S.r.l. is responsible in relation to the Customer and consumer (a natural person who, entering into an agreement, has acted for reasons unrelated to his/her business or professional activities carried on), for any default of compliance existing at the time of delivery of the goods ( sections 128-135 of Legislative Decree no. 206 of 06/09/2005). A security bond for consumers covers defaults of compliance in being at the time of delivery of the goods, and which are occur within two years of delivery of the goods. A default of compliance must be informed, failing which entitlement lapses, within two months from the date on which the consumer discovers the default. An action in relation to the seller lapses in any event after a term of twenty six months from delivery of the goods. The bond is not applicable, for example, in the event of carelessness or negligence in using and maintaining the goods, or connecting the goods to non standard electrical systems or any other type of non standard system. In the event of default of compliance, the consumer has the right to restoration, without costs, of the compliance of the goods by means of repair or replacement, a reasonable reduction in the price, or termination of the contract, in accordance with the provisions in sec. 130 of Leg. Dec. no. 206/2005. In order to inform of default of compliance, bear in mind that: 1. Within two months of discovering the default, and in any event within the maximum term of twenty six months from receiving the goods, the Customer must send an appropriate form (downloadable from the website www.brionvega.tv), in which he/she requests ending of the default of compliance, filled in in all its parts, to A-Venture (Viale Ledra 108, 33100 Udine), by fax to +39 0434 1750010, or by e-mail to shop@brionvega.tv. 2. Having received the notification, A-Venture shall contact the Customer to communicate the regress method and number, to be indicated on a copy of the form, already disclosed, the latter to be sent with the goods. 3. The Customer should carefully pack the goods (if possible in their original packaging, in this case avoiding damaging them with sticky labels or otherwise), complete with everything which the package originally contained. 4. A-Venture shall provide for sending its own Courier to pick up the goods, without any additional expense to the Customer. The goods must be returned by the Customer, if possible in the original package, complete in all their parts (including packaging and any documentation and accessory equipment: manuals, cables, etc...). Fixing labels or adhesive tape directly on the original goods' package should be avoided. 5. Once the goods returned by the Customer have been inspected, A-Venture shall take steps to replace or repair them, and shall dispatch the goods, subject to what is provided for in sec. 130 of Leg. Dec. no. 206/2005. 6. If, after work by an Authorized Service Centre, it is ascertained that the default reported does not constitute a default of compliance in compliance with sec. 128 and following sections of Leg. Dec. no. 206/2005, any inspection and restoration costs required by the Authorized Service Centre shall be charged to the Customer, as well as transport costs, if met by A-Venture.
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